Terms of Use

1. About the Platform

Findprofi.at (“Platform”, “we”, “us”) is an online information platform that allows users to find and contact independent service providers.

The Platform does not provide services itself and is not a party to any agreement between users and service providers.

2. Role of the Platform

The Platform:

• is not a contractor, broker, or agent
• does not employ service providers
• does not guarantee any services
• does not participate in negotiations
• does not set prices
• does not recommend specific providers

Any service agreement is made directly between the user and the service provider.

3. Eligibility

Users must be at least 18 years old to use the Platform.

By using the Platform, you confirm that you meet this requirement.

4. How the Platform Works

Users may:

• browse provider profiles
• send service requests (“inquiries”)
• communicate with providers
• leave reviews

Service providers independently decide whether to respond.

The Platform does not guarantee responses or service availability.

5. User Inquiries

When submitting an inquiry:

• you must provide accurate information
• you must not submit false or spam requests
• you may be asked for consent before sharing contact details

Your inquiry may be visible to multiple eligible providers.

The Platform does not assign providers to you.

6. Contact Sharing & Consent

Your contact details are shared only with your consent.

By submitting a request and consenting, you agree that independent providers may contact you directly.

The Platform is not responsible for provider communications.

7. Reviews

Users may leave reviews based on real service experiences.

Reviews must:

• be truthful
• be based on actual interactions
• not be defamatory or abusive
• not contain illegal content

Fake or misleading reviews are prohibited.

Moderation of Reviews

The Platform may remove reviews that:

• violate laws or rights
• are abusive or false
• are unrelated to actual services
• appear manipulated or fraudulent

The Platform has discretion in moderation decisions.

8. User Conduct

Users agree not to:

• post illegal content
• harass providers
• submit false inquiries
• impersonate others
• attempt fraud or scams
• manipulate ratings or reviews

Violations may result in suspension.

9. No Guarantees

The Platform does not guarantee:

• service quality
• provider reliability
• pricing accuracy
• availability
• outcomes of services

Users assume all risk when engaging providers.

10. Payments Between Users and Providers

The Platform does not process or handle payments for services between users and providers.

Any payment arrangement is solely between you and the provider.

11. Translation Disclaimer

The Platform may offer translation tools powered by third-party services.

Translations may be inaccurate.

Users are responsible for verifying important details.

The Platform is not liable for translation errors.

12. Limitation of Liability

To the extent permitted by law, the Platform is not liable for:

• services provided by providers
• disputes between users and providers
• financial losses
• damages resulting from services
• missed opportunities

Users interact with providers at their own risk.

13. Privacy

Personal data is processed according to our Privacy Policy.

Users control what data they share.

14. Termination of Use

We may suspend or restrict access for:

• rule violations
• illegal activity
• abusive behavior

15. Governing Law

These Terms are governed by Italian law.

Consumer protection laws in the user’s country may still apply where required.

16. Changes to Terms

We may update these Terms.

Material changes will be communicated.

Continued use means acceptance.

17. Contact

Incoming Service GmbH
Sportplatzstraße 312
6290 Mayrhofen

Firmenbuchnummer: FN 281292 s
UID-Nummer: ATU62742107

email: info@findprofi.at

Terms of Use for Profis